Return & Refund Policy

FaraSafe works when you need it. We build shields for life.

Built for War, Failure is Not an Option.

If your FaraSafe Enclosure exhibits any defect that compromises its shielding effectiveness, we’ll make it right for the lifetime of the shield.

Safestate Defense Corp Return and Refund Policy

During Lead Times, and prior to Customer Fulfillment (shipment to Customer), your order can be canceled for a full refund. Upon shipment to Customer, all FaraSafe Enclosure sales are Final. Refund, repair, or exchange for defective enclosures are guaranteed for life and covered under our Limited Lifetime Warranty.

Damaged Enclosures:

If your FaraSafe Enclosure is damaged during the shipping phase of your fulfilment, and by no fault of the Customer, please document damage with all supporting information and contact Safestate Defense Corp immediately. Provided we are contacted within 30-days from a shipping event causing damage to enclosure(s), we will refund Customer or exchange unit, less shipping and handling, at the discretion of Safestate Defense Corp, and following an inspection of damaged enclosure and review of cause. Please send all claims for shipping damage to warranty@farasafe.com

Required Documentation and Supporting Information:

Photograph or video the damaged shipping box and all visible damage to enclosure and enclosure packaging occurring as a result of improper shipping. Provide Safestate Defense Corp with all shipping documentation and photographs/videos for the related damage. Please send all claims for shipping damage to warranty@farasafe.com